Privacy Policy

Last updated: October 7, 2026

BOTAQIA operates this online store and website, including all related information, content, features, tools, products, and services, to provide customers with an elegant and convenient jewelry shopping experience (the “Services”).

The BOTAQIA online store is owned and operated by Zhengzhou Chengxiao Technology Co., Ltd. BOTAQIA is powered by Shopify, which provides the technology infrastructure that supports our online store operations.

This Privacy Policy explains how we collect, use, process, store, and share personal information when you visit botaqia.com, browse our jewelry collections, place an order, communicate with our customer service team, interact with our advertisements, or use any related Services.

If any conflict exists between our Terms of Service and this Privacy Policy regarding personal information collection, processing, use, or disclosure, this Privacy Policy will govern those matters.

Please review this Privacy Policy carefully. By accessing or using our Services, you acknowledge and agree to the practices described in this Privacy Policy.

About BOTAQIA

Our Philosophy: Making Everyday Beauty Feel More Special

Welcome to BOTAQIA, a jewelry brand inspired by the quiet elegance of the moon, the warmth of golden light, and the timeless beauty found in meaningful details.

We believe jewelry is not simply an accessory. Every carefully selected piece can represent a personal story, a memorable moment, a feeling, or a unique expression of individuality.

From a delicate necklace resting close to the heart, to earrings that brighten an everyday outfit, to a bracelet that reflects personal style, BOTAQIA designs jewelry that helps transform ordinary moments into something more beautiful.

Our collections focus on refined shapes, elegant textures, thoughtful details, and timeless aesthetics. Each piece is selected to balance beauty, comfort, and versatility, allowing jewelry to naturally become part of your everyday life.

Our mission is simple: to help every customer discover jewelry that feels personal, meaningful, and beautifully connected to their own story.

Our Jewelry Collections

Necklaces

BOTAQIA necklaces are designed to add graceful detail to both everyday outfits and special occasions. Our collection includes elegant chains, refined pendants, moon-inspired designs, and versatile styles created for effortless layering and personal expression.

Earrings

Our earrings collection combines delicate silhouettes with sophisticated details. Each design is selected to bring brightness, elegance, and character while remaining easy to style with different looks.

Bracelets

BOTAQIA bracelets bring subtle beauty to the wrist through graceful forms, polished finishes, and thoughtful decorative elements. Each piece is created to complement personal style with a refined touch.

Jewelry Details and Signature Designs

Our collections draw inspiration from celestial beauty, soft curves, golden tones, delicate textures, and timeless decorative elements. We aim to create jewelry that feels elegant without being overwhelming.

Every BOTAQIA piece is designed to be more than an accessory. It is something discovered, chosen, and made part of your personal journey.

Personal Information We Collect or Process

When we refer to “personal information,” we mean information that identifies you, relates to you, describes you, or can reasonably be associated with you.

Personal information does not include information that has been anonymized or properly de-identified so that it can no longer reasonably identify an individual.

Depending on your interaction with our Services, applicable laws, and your privacy choices, we may collect or process the following categories of information:

  • Contact information, including your name, email address, phone number, billing address, and shipping address.
  • Account information, including login details, saved preferences, account settings, and stored addresses where applicable.
  • Order and transaction information, including products viewed, purchased, returned, exchanged, cancelled, order history, payment status, and transaction records.
  • Payment information processed through third-party payment providers. We generally do not store complete payment card numbers or security codes.
  • Customer service communications, including messages, order information, images, product details, and information you voluntarily provide when contacting us.
  • Device information, including browser type, operating system, IP address, device identifiers, and technical connection information.
  • Website usage information, including pages visited, products viewed, search activity, shopping cart activity, checkout interactions, and visit timestamps.
  • Advertising and analytics information, including campaign interactions, conversion events, attribution information, and related identifiers where legally permitted.
  • Cookie preferences and privacy settings, including consent selections and browser-based privacy signals.

Sources of Personal Information

We may obtain personal information from different sources depending on how you interact with BOTAQIA and our Services.

  • Directly from you when you create an account, place an order, subscribe to communications, contact customer support, or provide information through our website.
  • Automatically collected through our website using cookies, pixels, tags, scripts, local storage technologies, server logs, and similar tools.
  • From Shopify and other technology providers that support our ecommerce operations.
  • From payment processors and financial service providers that process transactions.
  • From shipping companies, warehouses, fulfillment providers, and logistics partners.
  • From advertising, analytics, attribution, and marketing measurement providers.
  • From fraud prevention, security monitoring, and risk management providers.
  • From other business partners or third parties where permitted by applicable laws.

How We Use Your Personal Information

Depending on how you interact with BOTAQIA, we may use your personal information for the following purposes:

Providing and Improving Our Services

We use personal information to operate our website, manage customer accounts, process orders, arrange shipping, provide delivery updates, maintain shopping cart functions, handle returns and exchanges, respond to customer inquiries, and improve your shopping experience.

Payments and Order Management

We process personal information to complete transactions, confirm payments, maintain order records, manage refunds, process cancellations, and help prevent unauthorized payment activity.

Marketing and Advertising Activities

Where permitted by applicable law, we may use personal information to understand customer preferences, measure advertising performance, analyze campaign results, improve promotional activities, and provide relevant product information.

Website Analytics and Optimization

We may analyze website usage patterns, customer interactions, browsing activity, product interests, and shopping behavior to improve website functionality, product presentation, and overall customer experience.

Security and Fraud Prevention

We may process information to detect, investigate, prevent, and respond to fraudulent activity, unauthorized access, security issues, misuse of our Services, or other harmful activities.

Communication With Customers

We may use your information to provide customer support, answer questions, send order confirmations, provide shipping notifications, communicate service updates, and maintain our relationship with you.

Legal and Compliance Requirements

We may process personal information when necessary to comply with applicable laws, regulations, legal procedures, accounting obligations, tax requirements, contractual responsibilities, or requests from authorized government authorities.

Cookies and Similar Technologies

BOTAQIA and our service providers may use cookies, pixels, tags, scripts, APIs, local storage, and similar technologies to support website functionality and improve customer experiences.

These technologies may be used for purposes including:

  • Providing essential website functions.
  • Maintaining shopping cart and checkout features.
  • Remembering customer preferences and website settings.
  • Improving website security and preventing fraudulent activity.
  • Analyzing website traffic and visitor behavior.
  • Understanding product interests and improving website performance.
  • Measuring advertising effectiveness and campaign performance.
  • Supporting marketing activities where legally permitted.

Cookies and similar technologies may generally include essential, functional, analytics, and advertising technologies.

Essential technologies are required for basic website operation and cannot be disabled because they are necessary for providing core Services.

Where required by applicable laws, we will request appropriate consent before enabling non-essential analytics or advertising technologies.

You may manage available cookie preferences through the cookie settings provided on our website.

Changing cookie preferences may affect certain website functions, analytics features, or personalized advertising experiences.

Advertising, Analytics and AppLovin

BOTAQIA may cooperate with advertising, analytics, attribution, and measurement partners to understand customer interactions, evaluate marketing performance, prevent fraud, and improve advertising effectiveness.

One advertising and measurement partner we may use is AppLovin Corporation (“AppLovin”).

When enabled, AppLovin technologies may include cookies, pixels, scripts, APIs, or similar tracking technologies.

Depending on our technical configuration, applicable laws, and your privacy choices, information processed through AppLovin technologies may include:

  • IP address information.
  • Browser and device information.
  • Device identifiers or advertising identifiers.
  • Online identifiers where legally permitted.
  • Website browsing activity.
  • Product views and product interactions.
  • Search activity.
  • Shopping cart and checkout events.
  • Purchase and conversion information.
  • Advertising interactions and campaign performance information.
  • General location information such as country or region where applicable.
  • Cookie preferences and privacy signals.

AppLovin may process applicable information for advertising measurement, conversion attribution, optimization, security, fraud prevention, and personalized advertising activities where allowed by law and based on your privacy choices.

BOTAQIA does not intentionally provide sensitive personal information to AppLovin for advertising purposes.

You may manage advertising-related preferences through our website cookie controls and available privacy settings.

For additional information about AppLovin’s privacy practices, please review AppLovin’s Privacy Policy available through their official privacy resources.

How We Share Personal Information

We may share personal information when reasonably necessary to operate our business, provide our Services, complete transactions, improve customer experiences, maintain security, measure advertising performance, or comply with legal obligations.

The categories of recipients may include:

  • Shopify and ecommerce technology providers that support our online store operations.
  • Payment processors and payment service providers responsible for transaction processing.
  • Shipping companies, fulfillment centers, warehouses, and logistics providers.
  • Customer support platforms and communication service providers.
  • Website hosting, technical infrastructure, security, and software providers.
  • Analytics providers and performance measurement partners.
  • Advertising and attribution partners, including AppLovin where applicable.
  • Fraud detection and risk management providers.
  • Professional service providers such as legal, accounting, and consulting advisors.
  • Government agencies, regulators, courts, or law enforcement authorities where required by law.

We may also disclose information in connection with business transactions such as mergers, acquisitions, financing arrangements, restructuring, sale of assets, bankruptcy proceedings, or similar corporate events.

Third-party service providers may process personal information according to their agreements with BOTAQIA and their own applicable privacy obligations.

Relationship With Shopify

Our online store is hosted and supported through Shopify.

Shopify may collect and process personal information related to your use of our Services in order to provide, maintain, secure, and improve Shopify services.

Information submitted through botaqia.com may be transferred to Shopify and other service providers that may operate in countries outside your location.

Certain Shopify services may use information regarding interactions with our store and other participating merchants to develop and improve Shopify products and services.

For more information about Shopify privacy practices, please review Shopify’s applicable privacy documentation.

Targeted Advertising and Privacy Choices

Depending on your location and applicable privacy regulations, certain advertising-related activities may be considered targeted advertising, sharing, selling, or other regulated processing of personal information.

Where applicable, you may have the right to limit or opt out of certain advertising-related processing activities.

You may manage available privacy choices through:

  • Cookie preference controls available on our website.
  • Browser or device privacy settings.
  • Applicable privacy-choice mechanisms provided through our Services.
  • Contacting us at service@botaqia.com.
  • Recognized privacy preference signals where legally required and technically supported.

Your choices may not prevent all advertisements from appearing, but they may affect whether advertisements are personalized or how advertising performance is measured.

Marketing Communications

Where allowed by applicable law, BOTAQIA may send promotional communications regarding jewelry collections, product updates, special offers, and brand news.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe option included in promotional messages.

Even after unsubscribing from marketing communications, you may continue receiving necessary service-related messages regarding orders, payments, shipping, returns, account security, or customer support.

Third-Party Websites and External Links

Our Services may contain links to third-party websites, payment services, social platforms, or other online resources.

Third-party websites operate independently from BOTAQIA and may have different privacy practices and security policies.

We are not responsible for the privacy practices, content, security, or operations of third-party services that we do not control.

We recommend reviewing the privacy policies of third-party services before submitting personal information.

Children’s Privacy

The BOTAQIA website and online shopping services are designed for adult customers and are not intended for children.

We do not knowingly collect personal information from children where parental consent or another legal basis is required under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us at service@botaqia.com so that we can review and take appropriate action.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission method, electronic communication system, or storage technology can guarantee absolute security.

Please avoid sending highly sensitive information such as complete payment card numbers, security codes, or passwords through ordinary email or customer support channels.

Data Retention

BOTAQIA retains personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate our business, provide Services, and comply with applicable legal requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Personal information may be retained for purposes including:

  • Processing and maintaining order records.
  • Providing customer service and responding to inquiries.
  • Managing returns, exchanges, refunds, and after-sales support.
  • Detecting and preventing fraud or unauthorized activity.
  • Maintaining website security and account protection.
  • Resolving disputes and enforcing agreements.
  • Meeting tax, accounting, regulatory, and legal obligations.

Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

Right to Access or Know

You may have the right to request information about the personal data we collect, use, or maintain about you.

Right to Delete

You may have the right to request deletion of certain personal information collected from or about you, subject to applicable legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate or incomplete personal information.

Right to Data Portability

You may have the right to request a copy of eligible personal information in a commonly used and transferable format.

Right to Restrict or Object

You may have the right to object to or request restrictions on certain types of personal information processing.

Right to Withdraw Consent

Where processing activities are based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing completed before consent was withdrawn.

Right to Opt Out of Certain Advertising Activities

Depending on applicable laws, you may have the right to opt out of certain targeted advertising, sharing, or sale-related processing activities.

Right to Appeal

Residents of certain regions may have the right to appeal decisions regarding privacy requests.

Right to Submit Complaints

You may have the right to submit a complaint to an applicable privacy or data protection authority.

To exercise applicable privacy rights, please contact:

Email: service@botaqia.com

We may request verification information to confirm your identity before processing certain privacy requests.

Authorized representatives submitting requests on behalf of another individual may be required to provide evidence of authorization.

BOTAQIA will not unlawfully discriminate against customers who exercise their applicable privacy rights.

United States Privacy Rights

Residents of certain United States states may have additional privacy rights under applicable state privacy laws.

Depending on applicable regulations, these rights may include:

  • The right to know what personal information is collected.
  • The right to access personal information.
  • The right to correct inaccurate information.
  • The right to request deletion of personal information.
  • The right to obtain a portable copy of personal information.
  • The right to opt out of certain targeted advertising or regulated data sharing activities.

Privacy requests may be submitted by contacting:

service@botaqia.com

Where required by applicable law and technically supported, we recognize legally valid privacy preference signals such as Global Privacy Control.

European Economic Area, United Kingdom, and Similar Jurisdictions

Where GDPR, UK GDPR, or similar privacy laws apply, BOTAQIA may process personal information based on one or more lawful grounds, including:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Your consent.
  • Protection or exercise of legal rights.

Where processing relies on consent, you may withdraw consent at any time.

Withdrawing consent does not affect the legality of processing conducted before withdrawal.

Where applicable, you may also have the right to contact your local data protection authority.

International Data Transfers

BOTAQIA works with service providers, technology partners, payment processors, advertising providers, and logistics companies that may operate in different countries.

As a result, personal information may be transferred, processed, or stored outside the country where you reside.

Where required by law, we use appropriate safeguards for international transfers, including recognized contractual protections and legally approved transfer mechanisms.

Complaints

If you have questions, concerns, or complaints regarding how BOTAQIA handles personal information, please contact us using the information provided below.

We will review your concerns and work to address your request in accordance with applicable privacy laws and regulations.

Depending on your location, you may also have the right to submit a complaint to the relevant privacy or data protection authority.

Changes to This Privacy Policy

BOTAQIA may update this Privacy Policy from time to time to reflect changes in our business operations, website functions, technologies, service providers, advertising practices, or applicable legal requirements.

When changes are made, we will update the “Last updated” date displayed at the beginning of this Privacy Policy.

Where required by applicable law, we may provide additional notice regarding significant changes.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise any applicable privacy rights, please contact us.

Brand: BOTAQIA

Website: botaqia.com

Legal Entity:
Zhengzhou Chengxiao Technology Co., Ltd.

Registered Address:
Room 2203, Unit 1, Building 1, Huanggangsi Community,
Songshan Road, Erqi District,
Zhengzhou City, Henan Province, China

Unified Social Credit Code:
91410103MAE9R8L895

Customer Support and Privacy Email:
service@botaqia.com

botaqia.com is owned and operated by Zhengzhou Chengxiao Technology Co., Ltd. The company is responsible for the operation of the online jewelry store, customer service management, order processing coordination, product support, and related ecommerce activities.